At Chandraconz Analytics Advisory LLP, we are committed to providing high-quality research, insights, and advisory services tailored to each client’s needs. Due to the personalized and intellectual nature of our work, we follow a transparent but strict refund policy as outlined below:
1. Non-Refundable Services
All research reports, consulting sessions, customized studies, or advisory services delivered (in whole or in part) are non-refundable, as they involve intellectual effort, proprietary methodologies, and confidential data analysis.
Once a project has commenced or deliverables have been shared, refunds will not be issued under any circumstances.
2. Refund Eligibility
Refunds may be considered only in the following exceptional cases:
- If payment was made in error (e.g., duplicate transaction).
- If no service or deliverable has been initiated or provided after payment, and the client requests a cancellation within 3 business days of payment.
- Refund will be processed in 5-7 business days.
To request a refund under these circumstances, clients must email info@chandraconz.com with proof of payment and a clear explanation of the request.
3. Partial Refunds
If a refund is approved for a project that has started but is not completed, partial refunds may be issued at the discretion of Chandraconz Analytics Advisory LLP, based on the proportion of work already completed and resources utilized.
4. Subscription or Report Purchases
For subscriptions, syndicated reports, or online purchases, no refunds or exchanges will be provided once the report or data has been accessed or downloaded.
In case of technical issues preventing report access, our team will assist in resolving the problem promptly.
5. Payment Disputes
Clients agree not to initiate chargebacks or payment disputes without first contacting Chandraconz Analytics Advisory LLP to attempt an amicable resolution. Any unauthorized reversal of payment may result in suspension of ongoing and future services.
6. Policy Updates
Chandraconz Analytics Advisory LLP reserves the right to modify or update this Refund Policy at any time without prior notice. The latest version will always be available on our official website.
7. Contact Information
For any refund-related inquiries or assistance, please contact: